If you have found this website, then you already know that there are numerous articles and studies about organizational conflict - and very few people who actually work directly with conflicts in and across organizations! I am one of those few, and I've been doing it for a long time.
If you are experiencing an organizational conflict, which can be anything from a dysfunctional work group to something much larger affecting hundreds or even thousands of people, then you have come to the right place.
Organizations and Conflict
Every organization will experience internal conflict. That is simply a fact of life. My job is to help you turn internal tensions into positive outcomes. In other words, internal conflict does not have to be destructive. Even if conflict has become destructive, it can usually be reshaped and redirected into positive outcomes with the right analysis and intervention. That's where I and my associates come in.
Organizational conflict is more destructive than most business people realize, and so they adopt a "wait and see" attitude when internal conflict erupts. By they time they realize the toll the conflict is taking in terms of people, money, and potential litigation, what could have been a positive experience turns into an expensive, time consuming, and painful salvage operation.
Internal conflict can cost you millions of dollars in direct (litigation, grievances, EEOC investigations, theft, sabotage) and indirect costs (turnover, recruiting and training, substandard performance, sick days, low morale, mistakes). In one multi-party lawsuit that I mediated the parties' investment of a few thousand dollars and a half day in mediation resulted in a settlement that saved one party from bankruptcy and each party a minimum $100,000 in litigation costs.
There is a simple and accurate rule in conflict management: The earlier an effective intervention takes place, the more money you will save. The obverse is also true: The longer an employer waits before engaging professional help the higher the cost.
You lose money by waiting and hoping it will all just "go away."
Call me today!